Effective date: 8 September 2026
WISDOMKRAFT EDUTECH SERVICES PRIVATE LIMITED
We welcome your questions, feedback, and inquiries regarding Prerana Mobile.
1. Contact Details
Company Name: WISDOMKRAFT EDUTECH SERVICES PRIVATE LIMITED
Address: #237, aralegudi, Cottonpet, bengaluru-53, India
Support Email: murshidsmartguru@gmail.com
Official Website: https://prerana.smartguru.in/
2. What You Can Contact Us About
Our team is available to assist you with:
General Support: Questions about using Prerana Mobile features and study resources.
Account and Access: Help with problems accessing your account, account management, or account setup.
Privacy and Safety: Privacy inquiries, parental consent questions, student safety concerns, or data rights.
Account and Data Deletion: Requests for account closure and personal data deletion.
Educational and AI Feedback: Questions or reports regarding AI outputs and study materials.
Legal and Copyright: Copyright concerns, terms of service inquiries, or legal notices.
3. When Contacting Us
When sending an email request, please include:
Your name and registered account email address;
A clear description of your question or request; and
Relevant details about the issue.
Please do not include sensitive financial details, private family records, or confidential information in your email.