Effective date: 8 September 2026
WISDOMKRAFT EDUTECH SERVICES PRIVATE LIMITED
Welcome to the central policy index for Prerana Mobile, provided by WISDOMKRAFT EDUTECH SERVICES PRIVATE LIMITED. Below is the directory of customer-facing policies, terms, and support guides for Prerana Mobile.
1. Primary Agreements and Policies
[Terms & Conditions URL]
Terms & ConditionsThe agreement governing access to and use of Prerana Mobile, covering eligibility, user accounts, educational services, acceptable use, intellectual property, disclaimers, liability limitations, and governing law.
[Privacy Policy URL]
Privacy PolicyDisclosures on how user information, educational data, uploaded materials, and AI interactions are collected, used, protected, shared, retained, and deleted.
[AI Usage Policy URL]
AI Usage in Education PolicyGuidelines for responsible educational use of AI features, Google Gemini service, AI accuracy limitations, academic integrity rules, and parent/teacher oversight.
[Account & Data Deletion URL]
Account & Data DeletionInformation on requesting account closure and deletion of personal information through app settings or email.
2. Customer Support and Operational Documents
[FAQ URL]
Frequently Asked Questions (FAQ)Answers to common questions about Prerana Mobile features, pricing, eligibility, parental consent, AI tools, and privacy.
[Help & Support URL]
Help & SupportPractical guidance, account help, feature descriptions, troubleshooting advice, and support contact details.
[About Prerana URL]
About PreranaAn overview of Prerana Mobile, its educational focus, target age groups, AI service, and company background.
[Contact Us URL]
Contact UsContact details, support channels, physical address, and communication guidance.
Company Contact Information
Company: WISDOMKRAFT EDUTECH SERVICES PRIVATE LIMITED
Address: #237, aralegudi, Cottonpet, bengaluru-53, India
Email: murshidsmartguru@gmail.com
Website: https://prerana.smartguru.in/